Terms and Conditions
These Terms and Conditions govern the use of the services, websites and SMS alert program of Nexus Business Hub LLC, doing business as WITLINQ ("WITLINQ", "we", "us"). By using our services or opting in to SMS alerts you agree to these terms and to our Privacy Policy.
1. The service
WITLINQ provides restaurants with an AI phone assistant and a QR-code ordering page, together with printing equipment installed in the restaurant. Orders are printed in the restaurant and paid directly to the restaurant; WITLINQ does not process customer payments for restaurant orders. The service is provided under a separate service agreement with each restaurant.
2. SMS alert program terms
Program name: WITLINQ operational alerts.
Program description: transactional text messages to restaurant owners and managers who have opted in, notifying them when their order printer or ordering service goes offline or recovers, and other service notices. We do not send marketing or promotional messages through this program.
Message frequency: varies with the status of the equipment; typically 0 to 10 messages per month.
Message and data rates may apply. Your mobile carrier's standard rates apply to messages sent and received.
Opt-out: reply STOP to any message to cancel. You will receive one final confirmation message and no further alerts. You can opt back in by signing up again or by contacting us.
Help: reply HELP to any message for assistance, call (888) 771-7353 or email support@witlinq.com.
Consent is not a condition of purchase. You may use our restaurant service without receiving SMS alerts; alerts can also be delivered by email on request.
Carriers: carriers are not liable for delayed or undelivered messages.
Privacy: no mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Opt-in data and consent will not be shared with any third parties. See our Privacy Policy.
3. Acceptable use
You agree to provide accurate contact information and to use the service only for lawful purposes related to the operation of your restaurant. You may not attempt to interfere with the equipment, the ordering pages or our systems.
4. Availability and limitation of liability
We work to keep the service available at all times, but it depends on the restaurant's internet connection and on third-party providers. WITLINQ is not liable for orders not received or printed due to loss of connectivity, power or equipment failure, nor for indirect or consequential damages. Our total liability is limited to the fees paid by the client for the month in which the claim arose.
5. Changes
We may update these terms. The effective date above shows the latest version. Continued use of the service after a change means you accept the new terms.
6. Governing law and contact
These terms are governed by the laws of the United States and of the State of Texas, where Nexus Business Hub LLC is organized. Questions: support@witlinq.com, (888) 771-7353, or by mail at 17350 State Hwy 249 Ste 220 29384, Houston, TX 77064.
Resumen en español
Programa de alertas por SMS de WITLINQ (Nexus Business Hub LLC): mensajes transaccionales a los dueños y encargados de restaurantes que lo aceptaron, avisando cuando su impresora de pedidos o el servicio se desconecta o se recupera. No enviamos publicidad. Frecuencia variable, normalmente de 0 a 10 mensajes al mes. Pueden aplicar tarifas de mensajes y datos de su operador. Responda STOP para cancelar y HELP para ayuda, o escriba a support@witlinq.com. Aceptar los SMS no es condición para contratar el servicio. Los datos de su celular y su consentimiento no se comparten con terceros ni afiliados con fines de marketing.